About us

Twenty-five years of keeping Indonesia cold.

We began in 1999 as a spare parts supplier. Today we engineer, build, and maintain whole cold chains across the country — and we are judged, every time, on how little energy they use.

25+Years of experience
5Business lines
9Locations nationwide
−15%Energy usage per month
Who we are

Total solution in refrigeration, since 1999.

Starting from a company primarily engaged in providing spare parts, Sarana Dunia Pendingin was established in 1999 and began to develop its business by becoming a contractor for engine coolant.

With more than 25 years of experience and supported by expert teams, we continue to improve our service — from developing modern technology with an eco-friendly concept through to energy-saving technologies. That is what makes Sarana Dunia Pendingin a green contractor, committed to excellent service and a total solution for our clients.

Frozen stock stacked on racks inside a cold storage room

Vision

To become a trusted company giving a total solution in products and services.

Mission

Give the best service to achieve customer satisfaction. Continuous improvement to create a professional working environment and to support the noble values of the company.

Core values

Six things we hold each other to.

01 Team work

Engineers, project managers, and service crews working off one plan.

02 Honest

Straight answers on scope, on cost, and on what a system will really do.

03 Effective

Solutions measured by the result they deliver, not the effort they took.

04 Responsibility

We own the system we install for as long as we look after it.

05 Innovative

Modern, eco-friendly technology brought into every new project.

06 Customer oriented

The customer decides when the job is finished — not the schedule.

Business philosophy

Four commitments behind every project.

The same four ideas shape how we quote, build, and hand over — whatever the scale of the job.

01 — VALUE DRIVEN

Our experienced engineers and team are committed to performing high-quality service with a professional attitude.

02 — SOLUTION DRIVEN

One-stop refrigeration business solutions, from first sketch through to maintenance.

03 — SERVICE ORIENTED

Committed and focused on customer satisfaction at every stage of the work.

04 — NATIONWIDE

Service bases throughout the country, and a commitment to keep expanding.

Capability

Cold storage systems, and who we build them for.

Panels are manufactured with our sister company SILKA in aluminium, colour bond, and stainless steel.

Expertise Industry it serves
Food processing Processing facilities
Temperature control Distribution centres & warehousing
Commercial cold storage Retail outlets, restaurants, hotels
Ripening systems Fruit & vegetable seeding, agriculture
Clean rooms Pharmaceutical
Partitioning Office facilities
Transportable buildings Offices, medical centres
Refrigerated display cabinets stocked in a retail store
How we work

From purchase order to project close.

Every project runs through the same six phases. The durations move with scale, location, and scope of work — the sequence does not.

  1. 01 Purchase order received 1–2 weeks

    Our team confirms the scope and opens the project file.

  2. 02 Planning & budgeting 1–2 weeks

    Design and budget agreed, including any revisions, before work starts.

  3. 03 Scheduling & procurement 1–3 weeks

    Production scheduled and certified parts drawn from our own stock.

  4. 04 Delivery & installation 1–6 months

    The long pole: duration depends on project scale, location, and scope.

  5. 05 Testing & commissioning 1 week

    Systems proven against the design before anything is signed off.

  6. 06 Project report & close Handover

    A completion report is handed over once commissioning has taken place.

After handover

A service maintenance contract keeps our engineers on the system through the warranty period and beyond.

  • Technical consulting
  • Regular technical reporting
  • Regular equipment checking
  • Cleaning & preventive maintenance
  • On-call troubleshooting

Tell us what you need to keep cold.

Head office in Jakarta, branches in Surabaya, Yogyakarta, Bandung, and Bali, and service bases across Java. Our engineers reply within one working day.

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